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Privacy Policy

Last updated: 22 August 2026

1. Introduction

This Privacy Policy explains how TIMBERTOWN handles information in connection with this website and its internal e-commerce operations. We aim to process information responsibly, only for appropriate business purposes, and in accordance with applicable requirements.

2. Information We Collect

Depending on how you interact with us, we may receive information that you choose to provide, such as your name, email address and the content of an enquiry. Our website hosting and security providers may also process limited technical information, such as IP address, device and browser type, access time, requested pages and security logs.

We do not collect payment information or offer user registration through this corporate website.

3. How We Use Information

We may use information to respond to enquiries, operate and secure the website, maintain business records, meet legal obligations, and support our legitimate e-commerce operations. We do not sell personal information through this website.

4. Advertising and Analytics Data

We use internal software tools to analyse business information including sales, inventory, product performance, advertising performance and profitability. This information supports internal reporting, operational planning and business decision-making.

5. Amazon Advertising Data

Our internal systems may access advertising data associated with our own Amazon advertising accounts through the Amazon Ads API. Amazon advertising data is accessed only for legitimate internal business purposes associated with our own advertising accounts.

We use this data for internal reporting, advertising performance monitoring, analysis and business decision-making. Our internal tools are not offered as a public software service and are not used to manage third-party Amazon advertising accounts.

6. Data Security

We use reasonable administrative and technical measures designed to protect information against unauthorised access, loss, misuse or alteration. No method of transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including operational, security, legal, accounting and reporting requirements. Retention periods may vary according to the type of information and applicable obligations.

8. Third-Party Services

We may rely on third-party services for website hosting, security, online retail operations and advertising. Those providers may process information under their own terms and privacy notices. This website may link to third-party websites; we are not responsible for the content or privacy practices of those sites.

9. Cookies

This website does not intentionally use advertising cookies. Essential technical storage or similar technologies may be used by our hosting or security providers to deliver and protect the website. If analytics or other non-essential cookies are introduced in the future, this policy and any required consent controls will be updated accordingly.

10. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion. We may need to verify a request before responding.

11. Changes to This Policy

We may update this Privacy Policy when our practices or legal obligations change. The date above indicates the latest revision.

12. Contact

For privacy questions or requests, please contact TIMBERTOWN.

Email: support@timbertown.cn

Website: https://timbertown.cn